Refund policy

If you are not 100% satisfied with your order, we will gladly issue a refund, in the form of store credit, upon the return of your item/s. Please email us at jenna@jennavandenbrink.com with your desire to return within 30 days of receiving your item.

Unless you are returning or exchanging an item that arrived defective or damaged, you will be responsible for shipping costs. Please note that the responsibility for getting the items back to us safely falls on you. We are unable to exchange items that are returned to us in anything less than like-new condition. If you're worried about your packaging skills, bring your returns to a trusted shipper to package for you. The cost of shipping is non-refundable. Returns will be issued refunds only after they are received. Once an item is received, we'll issue you a store credit for the the full amount of your purchase, minus the cost of shipping, to use on whatever else you'd like in the web shop.